Terms of service

Terms of Service

Last updated: October 18, 2026

Welcome to ESTVUE. These Terms of Service govern your use of our website, https://estvue.com, and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms, subject to any mandatory consumer rights that apply in your country.

1. About ESTVUE

ESTVUE is an online fashion retailer offering a curated selection of clothing and accessories.

Our online store is powered by Shopify.

For customer support, please contact support@estvue.com. For general inquiries, contact hello@estvue.com.

2. Products and Descriptions

We make reasonable efforts to display product descriptions, photographs, colors, sizes, and other information accurately.

However, colors may vary slightly depending on your screen settings, lighting, and photography.

Please review product descriptions, measurements, and size guides before purchasing.

If a product is materially different from its description or is defective, your rights under applicable consumer protection laws remain unaffected.

3. Prices and Payments

Unless otherwise indicated, prices are displayed in US dollars (USD).

Product prices and promotions may change without prior notice. The price applicable to your order is the price confirmed at checkout.

Any applicable shipping charges, taxes, duties, or other mandatory charges will be disclosed where required by law.

Payments are processed using the payment methods available at checkout.

4. Orders and Availability

When you place an order, you agree to provide accurate billing, shipping, and contact information.

You will receive an order confirmation by email.

All orders are subject to availability, payment authorization, and verification where necessary.

If we are unable to fulfill an order, we will contact you and arrange an appropriate refund.

We reserve the right to reject orders for legitimate reasons, including suspected fraud, payment issues, or unavailable inventory, subject to applicable law.

5. Shipping and Delivery

Orders may be shipped internationally.

Available destinations, shipping options, charges, and estimated delivery times are provided during checkout or in our Shipping Policy.

Delivery estimates are not guarantees. If a delivery is delayed, your rights under applicable consumer protection laws remain unaffected.

Customers are responsible for providing a complete and accurate delivery address.

Please contact support@estvue.com if your order is delayed, lost, or arrives damaged.

6. Returns and Refunds

ESTVUE offers a 14-day return request period for eligible purchases, subject to applicable consumer protection laws.

Please consult our Return & Refund Policy for details about returns, item condition, return shipping, cancellations, and refunds.

Nothing in these Terms limits your statutory rights, including any applicable rights of withdrawal or remedies for defective or nonconforming goods.

7. Intellectual Property

The ESTVUE name, branding, original website content, graphics, and other materials belonging to ESTVUE are protected by applicable intellectual property laws.

You may not reproduce or commercially exploit protected materials without appropriate authorization.

Third-party trademarks and other intellectual property remain the property of their respective owners.

8. Acceptable Website Use

You agree not to use our website for unlawful, fraudulent, or abusive activities, including attempts to interfere with its security or operation.

We may restrict misuse of our services where lawful and reasonably necessary.

9. Third-Party Services

Our website may use third-party technology providers for payment processing, website hosting, analytics, customer communications, and delivery.

These services may be subject to their own terms and privacy practices.

Please review our Privacy Policy for information about personal data processing.

10. Liability

We are responsible for fulfilling our obligations to customers as required by applicable law.

To the extent permitted by law, ESTVUE is not liable for losses arising from events outside our reasonable control or from improper use of our website.

Nothing in these Terms excludes or restricts liability or consumer rights where doing so would be unlawful.